- Overview
- CylanceON-PREM architecture
- Steps to get Start with CylanceON-PREM
- Requirements: CylanceON-PREM
- Configuring the CylanceON-PREM virtual appliance
- Configuring the console
- Log in to CylanceON-PREM
- Administrative dashboard
- Filter lists
- Export lists
- Policies
- Setting up the CylancePROTECT agent
- Device management
- Threat management
- Global lists
- Administration
- Managing users
- Managing roles
- Update profile information
- Audit logs
- Managing Certificates
- Setting up email notifications
- Settings
- Upgrade CylanceON-PREM
- Reboot the virtual appliance
- Configure session timeout
- Update CylanceON-PREM SSL certificate version 1.3.1 and later
- Update CylanceON-PREM SSL certificate version 1.2.2.1 and earlier
- Change the certificate cipher mode
- Enable maintenance mode
- Change network settings
- Check an IP address
- Change the log level
- Download logs
- Configure syslog/SIEM settings
- Update database connection settings
- Configure active directory
- Configure identity provider settings
- Using certificate-based authentication
- Add a banner to the login screen
- Applications
- CylanceON-PREM API
- Troubleshooting
- Agent not communicating with CylanceON-PREM
- Web browser reports insecure webpage
- Unable to connect to external database
- Configure static IP using the OVF tool
- Remote server 404 error in log files
- Log in with a local administrator account
- Online Certificate Status Protocol issues
- A user is not receiving email notifications
- Before you contact support
- BlackBerry Docs
- CylanceON-PREM
- Cylance ONPREM Administration Guide
- Administration
- Settings
- Configure syslog/SIEM settings
- Syslog message failures
Syslog message failures
If there is a connection issue between
CylanceON-PREM
and your Syslog server, CylanceON-PREM
will create an error message in the Audit Logs. If there are many consecutive failures, CylanceON-PREM
will disable Syslog to prevent too many messages from entering the queue.- 30 connection failures: A warning message is sent to the Audit Log.
- 100 connection failures: An error message is sent to the Audit Log and Syslog is disabled.