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  1. BlackBerry Docs
  2. Cylance Multi-Tenant Console
  3. Cylance Multi-Tenant Console Administration Guide
  4. Managing tenants in the Cylance Multi-Tenant Console
  5. Create a tenant

Create a tenant

  1. In the
    Cylance
    Multi-Tenant Console
    , click
    Tenants
     >
    Add New tenant
    .
  2. In the
    Tenant name
     field, type the name for the tenant.
  3. Optionally, in the
    Unique admin email
     field, type the email address of the tenant user.
  4. Optionally, in the
    Custom Domain
      field, type a custom domain name to make it easier for your users to access the tenant.
  5. In the
    Tenant Address
     section, specify the tenant's address information.
  6. In the
    Tenant Features
     section, choose the features or services that you want to turn on for the tenant.
  7. In the
    Enter Licensing Details
     section, specify the total number of licenses granted for each service. 
    The
    CylancePROTECT
     license count is required when you add licenses to a tenant. By default, only
    CylancePROTECT
     is enabled for the tenant. To turn on additional services such as
    CylanceOPTICS
    ,
    CylancePERSONA
    , and
    CylanceGATEWAY
    , in the
    Tenant Services
     section, turn on the desired services. If a service cannot be successfully enabled in a tenant, an error icon displays under the service.
  8. If you want to turn on additional
    CylanceOPTICS
     services, under
    Tenant Services
    , turn on
    Optics v2
    . Choose the features that you want to turn on.
  9. Click
    Save & Finish
    .
Tenant creation is an asynchronous process that prevents you from making edits to the tenant until the process is complete.
  • To view a list of your customers' tenants, click the
    Active Tenants
     tab.
  • To edit a tenant, on the
    Active Tenants
     tab, click the tenant that you want to edit. Click The Edit icon beside the section that you want to edit. To save your changes, click A checkmark icon.