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Help and manuals  >  Devices  >  PRIV  >  Setup and basics
Version: 6.0

Insert the SIM card

Before you begin:
Your device uses a nano SIM card. If you don't have a SIM card or don't have the right type of SIM card, contact your service provider.

CAUTION: Do not use a larger SIM card that was cut to a smaller size. Your device might not recognize the SIM card, or the SIM card might get stuck because it is thicker than a nano SIM card.

  1. Position your device so you can see the back cover and the top of the device.
  2. Release the SIM card tray by pushing the tip of the tool (provided in the box) into the hole on the top-right side of your device. If you don't have the tool that came with your device, you can also use a paper clip.

    BlackBerry device showing where to insert the tool to release the SIM card tray.
  3. Pull out the tray completely and set it on a flat surface.
  4. Hold the SIM card so that the metal contacts are facing down and the notch is aligned with the notch in the tray.
  5. Put the SIM card in the tray.

    BlackBerry device showing where to insert the nano SIM card.
  6. Push the tray back into the slot.