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Transfer your data

You can choose between two different methods to transfer your data:
  • Google Drive™ : You can transfer your data to Google Drive™ , a cloud-based document storage app that's associated with your Google™ account. After your data is on Google Drive™ , you can transfer it to your new device.
  • Wi-Fi: If you have access to a private Wi-Fi network (for example, the Wi-Fi network that you use at home), you can transfer your data using the Wi-Fi network.

You can create a password to encrypt your data while it's being transferred.

Transfer data using Google Drive

Before you begin: On your new device, make sure you add your Google™ account. In Settings, tap Accounts > Add account > Google, and follow the prompts.
  1. On your new device, open the BlackBerry Content Transfer app, and then tap Next or This is my new device.
  2. Tap Next again, and then choose the Google™ account that you want to use for the transfer.
  3. On your previous device, open the BlackBerry Content Transfer app, and then tap Next > Next.
  4. On your previous device, if necessary, log in to your Google™ account or create a new Google™ account. If your Google™ account is already set up, read the terms, and then tap Allow to continue.
  5. On your previous device, select the type of data that you want to transfer to your new device, and then tap Start.
  6. On your previous device, on the Create password screen, do one of the following:
    • To protect your data, enter a password. Enter the password again, and then tap Next.
    • To transfer your data without encryption, tap Skip.
  7. On your new device, if prompted, enter the password that you created in step 6.
  8. On your new device, if prompted, enter the passwords for your email accounts.
After your data is transferred to your new device, you can delete your data from Google Drive™ . Tap Remove transfer files.

Transfer data using Wi-Fi

Before you begin: To transfer data using Wi-Fi, both your previous device and your new device must be connected to the same Wi-Fi network. The Wi-Fi network should be a private network, such as your home Wi-Fi network.
  1. On your new device, open the BlackBerry Content Transfer app, and then tap Next or This is my new device.
  2. Tap Use another method.
  3. On your previous device, open the BlackBerry Content Transfer app, and then tap Next > Use another method.
  4. On your previous device, in the list, tap your new device (your new device might be the only device in the list).
  5. On your previous device, select the type of data that you want to transfer to your new device, and then tap Start.
  6. On your previous device, on the Create password screen, enter a password to protect your data. Enter the password again, and then tap Next.
  7. On your new device, enter the password that you created in step 6.
  8. On your new device, if prompted, enter the passwords for your email accounts.
Depending on the amount of data on your previous device and the speed of your Wi-Fi network, the transfer can take several hours. Do not disconnect either device from the Wi-Fi network until the transfer is complete.