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Download the BlackBerry Content Transfer app

Before you can transfer your data, the BlackBerry Content Transfer app must be installed on both your BlackBerry 10 device and your BlackBerry device powered by Android™ .
  1. On your previous BlackBerry 10 device, do the following:
    1. Open the browser, and then visit www.blackberry.com/transfer.
    2. Tap BlackBerry 10 (10.2.1 or later).
    3. Scroll down, and then tap Download the BlackBerry 10 App.
    4. Tap Download.
  2. On your new device, if the BlackBerry Content Transfer app isn't already installed, install it from the Google Play™ store.