Skip to content

After you transfer your data

Add an email account to your new device

If you didn't add your email accounts during the data transfer, you can add them now to access your messages, contacts, and calendar events.

If you want to add a work email account to your device, contact your administrator to find out the best way to add your account.

  1. On your new device, swipe down from the top of the screen once using two fingers, or twice using one finger.
  2. Tap The Settings icon > Accounts > Add account, and then tap an account type.
  3. Enter your email address, and then tap Next.
  4. Enter your password, and then tap Next.
  5. On the Account options screen, select the settings that you want to turn on, and then tap Next.
  6. Give your account a name. If you are adding an IMAP or a POP3 account, in the Your name field, enter your name.
  7. Tap Done.

Insert your media card into your new device

If you used a media card with your previous device, and you haven't inserted the media card into your new device yet, do that now. This way, all of the content that's saved on your media card can be available on your new device.

For information about how to insert a media card into your device, visit the Devices section on help.blackberry.com to find the Help for your device.

Find apps for your new device

You can find apps, games, music, movies and more for your device on Google Play™ .
  1. Open the Google Play™ store app.
  2. If necessary, sign in to your Google™ account.
  3. Tap an app that you want to download.
  4. Tap Install.

Delete the data on your previous BlackBerry 7 device

After you transfer data to your new device, consider deleting all of the data on your previous BlackBerry 7 device. A security wipe is designed to delete your data permanently so that it can't be recovered. The deleted data includes email accounts, downloaded apps, media files, documents, browser bookmarks, and settings.

Note: If you have turned on data encryption, the process for deleting your device data can take up to an hour to complete. You can’t stop the process after you start it. If you reset your device, the process restarts after the device restarts.

  1. On the home screen of your previous device, click or tap the Options icon.
  2. Click or tap Security > Security Wipe.
  3. Select the items that you want to delete.
  4. Type blackberry.
  5. Click or tap Wipe Data.
When the security wipe is completed, your device turns off automatically. To turn on your device, press the Power/Lock key.

Where can I find my data?

After you transfer your data to your new device, you might wonder where to find everything. Here's a list to help you get started:

Type of data

Description

Documents and other files

Use BlackBerry Device Search to search for documents by file name.

You can also browse to your files on your device. Swipe down from the top of the screen once using two fingers, or twice using one finger. Tap The settings icon > Storage and USB > Internal storage > Explore.

Tip: A file manager app is another way to browse the documents and files that are on your device. Find file manager apps on Google Play™ .

Music

Find your music in the Google Play™ Music app.

Find other music players on Google Play™ .

Pictures

Find your pictures in the Google™ Photos app.

In Google™ Photos, tap The Menu icon > Device folders.

Find other picture viewers on Google Play™ .

Videos

Find videos from your camera in the Google™ Photos app.

Find movies or TV shows in the Google Play™ Movies app.

Find other video players on Google Play™ .

Text messages (SMS)

Find your text messages in the Messenger app.

Tip: To change the default app for text messages, swipe down from the top of the screen once using two fingers, or twice using one finger. Tap The settings icon > Apps > The settings icon > Default Apps > SMS app.

Contacts Find your contacts in the Contacts by BlackBerry app.
Calendar events Find your calendar events in the Calendar by BlackBerry app.
Notes Find your notes in the Notes by BlackBerry app.
Tasks Find your tasks in the Tasks by BlackBerry app.