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Version: 12.7

IT policies

You can use IT policies to manage the security and behavior of devices in your organization. An IT policy is a set of rules that control features and functionality on devices. You can configure rules for BlackBerry 10, iOS, macOS, Android, and Windows devices in the same IT policy. The device OS determines the list of features that can be controlled using IT policies and the device activation type determines which rules in an IT policy apply to a specific device. Devices ignore rules in an IT policy that to not apply to them.

BlackBerry UEM includes a Default IT policy with preconfigured rules for each device type. If no IT policy is assigned to a user account, a user group that a user belongs to, or a device group that a user's devices belong to, BlackBerry UEM sends the Default IT policy to a user's devices. BlackBerry UEM automatically sends an IT policy to a device when a user activates it, when you update an assigned IT policy, or when a different IT policy is assigned to a user account or device.

BlackBerry UEM synchronizes daily with the BlackBerry Infrastructure over port 3101 to determine whether any updated IT policy information is available. If updated IT policy information is available, BlackBerry UEM retrieves it, and stores the updates in the BlackBerry UEM database. Administrators with the "View IT policies" and "Create and edit IT policies" permissions are notified about the update when they log in.

For more information about the IT policy rules for each device type, download the Policy Reference Spreadsheet .