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Version: 12.7

Assign an app to a user group

When you assign apps to a user group, the apps are made available to any applicable devices that the members of the user group have activated. You can also assign apps to user groups for device types that the members of the user group have not activated yet. This makes sure that if any member of the group activates a different device type in the future, the proper apps are made available to new devices.

If a user account is a member of multiple user groups that have the same apps or app groups assigned to them, only one instance of the app or app group appears in the list of assigned apps for that user account. The same app can be assigned directly to the user account, or inherited from user groups or device groups. The settings for the app (for example, whether the app is required) are assigned based on priority. Device groups have the highest priority, then user accounts, then user groups.

Before you begin:
  • Add the app to the available app list.
  • Optionally, add the apps to an app group.
  1. On the menu bar, click Groups.
  2. On the User groups tab, click the name of a group.
  3. In the Assigned apps section, click The Add icon.
  4. In the search field, type the app name, vendor, or URL of the app that you want to add.
  5. Select the check box beside the apps or app group that you want to assign to the user group.
  6. Click Next.
  7. In the Disposition drop-down list for the app, perform one of the following actions:
    • To require users to install the app, select Required.
    • To permit users to install and remove the app, select Optional.

      Note: If the same app is assigned to a user account, a user group that the user belongs to, and the device group the device belongs to, the disposition of the app assigned in the device group takes precedence.

  8. For iOS devices, to assign per-app VPN settings to an app or app group, in the Per app VPN drop-down list for the app or app group, select the settings to associate with the app or app group.
  9. For iOS and Android devices, if there is an available app configuration, select the app configuration to assign to the app.
  10. Perform one of the following tasks:
    Task Steps

    If you have not added a VPP account or you are not adding an iOS app

    1. Click Assign.

    If you are adding an iOS app and you have added at least one VPP account

    1. Click Next.
    2. Select Yes if you want to assign a license to the iOS app. Select No, if you do not want to assign a license or you do not have a license to assign to the app.
    3. If you have assigned a license to the app, in the App license drop-down list, select the VPP account to associate with the app.
    4. In the Assign license to drop-down list, assign the license to the User or Device. If no value is specified in the App license drop-down list, the Assign license to drop-down list is not available.
    5. Click Assign.

    Users must follow the instructions to enroll in your organization's VPP on their devices before they can install prepaid apps. Users have to complete this task once.

    Note: If you grant access to more licenses than you have available, the first users who access the available licenses can install the app. If the app is a required app that does not have an available license, you must obtain the license before the user can install the app or the user will be subject to any compliance rules that you have assigned to the user.