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Licensing

Do you have a question about licensing? The information here can help you find answers.

Question

Answer

Where can I learn more about licensing?

A good place to start is the About licensing topic.

How do I determine what licenses I need?

Check out the Determining what licenses you need topic.

Where can I find more information about myAccount?

A good place to start is the Using myAccount topic.

My management console shows that I am using Silver features, but I want to use only Gold features for my Gold - BlackBerry licenses. What do I have to do?

When you see Silver features being used for a Gold - BlackBerry license, it indicates that the device was activated using the "Work and personal - Corporate" activation type. To use the Gold - BlackBerry features, you have to activate the devices using the "Work and personal - Regulated" or "Work space only" activation types. See License requirements for activation types.