Does my device have BlackBerry Balance?
BlackBerry Balance is available only on BlackBerry devices associated with an Enterprise Mobility Management solution from BlackBerry.
To confirm if your device uses BlackBerry Balance, do one of the following:
- On the home screen, swipe down from the top of the screen. If you see Switch to Work or Switch to Personal, BlackBerry Balance is installed.
- On the home screen, swipe down from the top of the screen. Tap Settings > About. In the Category drop-down list, scroll and look for Work Space. If you don't see that, or you see Work Space Only, your device isn't set up to use BlackBerry Balance.