Skip to content
Help and manuals  >  Devices  >  BlackBerry Q10  >  Applications and features
Version: 10.3.1

Get directions

Before you begin: Verify that location services are turned on and that your BlackBerry device has established a GPS connection.
  1. In the Maps app, find a place by doing one of the following:
    • On the map screen, search for an address or a place using the search field. In the search results, tap a place.
    • On the map screen, locate a pin that you added to the map. Tap the pin.
    • On the map screen, tap The More Actions icon > The My Places icon. Tap Recents, Favorites, or Contacts. Tap an address, a place, or a contact.
  2. Tap The Get Route icon .
  3. To begin receiving turn-by-turn directions, tap The Get Route icon.
To stop turn-by-turn directions in the map view or detail view, tap The Clear Map icon. To stop turn-by-turn directions in the street-level view, tap anywhere on the screen. Tap The Clear Map icon.

Switch to the map or detail view for turn-by-turn directions

By default, turn-by-turn directions start with the street-level view of the route.
To switch to one of the high-level views, do one of the following:
  • To view a list of directions to your destination, tap the List icon.
  • To view an overview of the route on a map, tap the Map View icon.
To return to the street-level view of the route, tap the Back icon.

Show or hide traffic

If traffic data is available, you can display it as you view a map, or view or listen to turn-by-turn directions in the street-level view.
Do one of the following:
  • On the map screen, tap The More Actions icon > The Show Traffic icon.
  • When viewing or listening to turn-by-turn directions in the street-level view, tap The More Actions icon > The Show Traffic icon.
To hide traffic data, tap The More Actions icon > The Hide Traffic icon.

Mute voice-guided directions

By default, voice-guided directions are turned on.
  1. If you are in the map view or the detail list view, to return to the street-level view, tap the Navigation icon.
  2. To turn off voice-guided directions, tap the Mute icon.

Change your route preferences

You can change your route preferences while viewing or listening to turn-by-turn directions in BlackBerry Maps. You can set your route to avoid toll roads, highways, car-sharing lanes, or ferries. You can also set the type of route that you want to take (fastest, simplest, or shortest).
  1. In the Maps app, swipe down from the top of the screen.
  2. Tap The Settings icon > Route Options.
  3. Turn on the switches for the types of things that you want to avoid. Tap the type of route that you want to take.

Recalculate routes

While viewing or listening to turn-by-turn directions, you can manually recalculate your directions when you make a wrong turn or would like alternative directions.
  1. If you are in the street-level view, to show the navigation bar, tap the screen.
  2. Tap the More icon > the Update route icon.